Frequently Asked Questions
Where are Pixmax designers located?
What is turnaround time?
We aim to provide speedy and efficient design services. Typically, simple projects can be completed within 1-2 days. However, for more complex tasks such as custom illustrations, web/app design, landing pages, infographics, multi-page booklets, and pitch decks, additional time may be needed to ensure high-quality output. Despite this, most simple revisions can still be accomplished within one day.
How many designs can i get in a month?
What design software do your designers use?
How does Pixmax's 30-day money back guarantee work?
Whats is Pixmax's unlimited graphic design means?
What is the max amount of updates I can expect in one day?
Our goal is to provide daily output delivery for revisions and a maximum turnaround time of 48 hours for new projects. The actual delivery time depends on the complexity of the designs in your queue and the project requirements. To ensure accurate and timely completion, we recommend submitting comprehensive project descriptions and as many examples as possible to help our team understand your vision.